unitop Mail Order software offers optimum local support

From order management through to a certified CEP service provider connection

unitop Mail Order software is an all-in-one business solution that fully covers industry-specific requirements - tailored to the needs of your small or medium-sized mail order business. The focus is on the flexibility of processes instead of on complex functions. This means that the dynamic concept of an efficiently operating business stems from a static software concept. unitop Mail Order software ensures that there is a perfect synthesis of all business processes across all sites, businesses and countries and that communication in all directions works properly. unitop is primarily based on the following functions:

Job control and planning table

With the control console in unitop ERP Mail Order you can allocate available stock to open orders or specifically cancel outstanding balances. The availability of individual orders including positions is clearly mapped in your mail order software using a traffic light system. Orders can be released manually or automatically via a delivery proposal.

Interfaces for ATLAS

Just a few clicks of the mouse provide clarity in terms of customs regulations as you submit export applications electronically to the customs authorities with this module. You receive an immediate response regarding export approvals or rejections thanks to the online connection to your mail order software.

Container management (floating consignments)

You can very easily control and manage international orders, especially container management, with your unitop ERP Mail Order software. You maintain important information in the purchase order:

  • Ship number
  • ETD (date on which the goods leave the sea port)
  • ETA (estimated date of arrival at the destination port)

The updating of quantities and dates is easy to define and the subsequent transport costs per container according to the net weight or volume are allocated to your mail order software.

Document management (DMS)

Substantially reduce your employees' search times by using the document management function of your mail order software for the transaction-based storage of internal and external documents, such as e-mails, incoming mail, orders, delivery notes, incoming and outgoing invoices or shipping documents. You can also, for example, provide information quickly and systematically in the event of any queries.

EDI – Connection of business partners

Your mail order software enables you to exchange data with your business partners in EDIFACT format. You can perform the mapping between the Microsoft Dynamics NAV user data and the data exchange tables yourself.

Logistic provider connections

Display almost all well-known delivery agents integrated in Microsoft Dynamics NAV with the certified shipping solution in your mail order software.

Contact cockpit

Essential for mail order business: you have all information about prospective customers, customers and suppliers at a glance on one screen in the contact cockpit - from contact details for all contacts, completed tasks, open transactions (orders, e-mails, complaints, phone messages) through to unpaid invoices. 

Warehouse management system (WMS) / warehouse management software

Support all standard processes in your business via the warehouse management system in your warehouse management software: from goods receipt, warehousing and picking through to goods issue. The WMS supplements the scope of standard modules in the warehouse domain with important functions and offers an almost unlimited database to enhance all processes within a warehouse. The aim is to focus on the simplicity, transparency, flexibility, integration, speed and other advantages of Microsoft Dynamics NAV.

Modern warehouse technologies

Optimise your warehouse. With your unitop Mail Order software you can use state-of-the-art technologies, for example, to support picking, warehousing, the relocation of items or your stock, thus keeping processes transparent and your goods flowing smoothly. We use the following technologies today:

  • Truck guidance systems
  • Mobile data acquisition systems
  • Pick by voice
  • Pick/put by light
Online credit ranking check

Submit credit checks per debtor or order to a portal directly online via your mail order software. Requests are carried out automatically through a direct connection to Microsoft Dynamics NAV. You can easily combine the respective checks and information files into an optimised credit check.

Returns management

Learn more about your returns. The related documents (credit note, replacement delivery, complaint to suppliers, etc.) can be initiated directly via the process in your mail order software. Reasons for returns classify the respective processes and enable you to evaluate the reasons and frequencies.

Interfaces for online shops

Web shops and online marketplaces can be connected to your mail order software via standard interfaces or operated directly from Microsoft Dynamics NAV. You can maintain the entire setup and logic of a web shop and online marketplace in Microsoft Dynamics NAV. Our customers already use standard interfaces for the following web shops and marketplaces:

  • Web shops (Magento, Intershop, xt:commerce, Shopware and many more)
  • eBay
  • Amazon
  • Independent online shops, integrated into unitop ERP Mail Order

Your unitop Mail Order software also supports the connection to payment providers, such as PayPal, Saferpay, Wirecard, etc. 

Workflow

Workflow makes your work routines more efficient when several employees are involved - from the checking of incoming invoices and complaints through to the maintenance of item master data. You can always be sure that the defined tasks are completed on schedule in the correct order. Your employees automatically receive notification from your mail order software. Workflow provides valuable services, especially for time-critical processes or approval procedures.

We support you with the IT infrastructure and the IT project management

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Phone: +49 2151 349-1151
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Mail Order