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The ERP software for e-commerce- and multichannel trade

Break new ground – optimize your success with unitop ERP Multichannel

The expanding e-commerce has become one of the most important drivers in our economy. Current forecasts assume that this trend will keep up and that growth will continue to increase rapidly. This development leads to a lot of new challenges, especially for start-ups, small and medium-sized businesses and multichannel service providers. For instance, the distribution channels offered need to be reconsidered, especially in terms of delivery fees for parcel shipment and returned items. Another factor is the market power of the giants of the e-commerce sector like Amazon or Zalando. Only businesses with optimized processes can remain competitive and meet the challenging requirements of the customers.


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Digitalization and automation of business processes

Digitalization and automation of all processes in a business form the base for a successful future and for using advantages in competition. Centralizing all data in one system is especially important in e-commerce to prevent additional effort caused by dual data administration. The best tool for data centralization is an ERP system.

An ERP system not only enables you to centralize internal information from financial accounting to enterprise resource planning, but also offers interfaces to online shops, marketplaces, distributors, and banks that enable integration and central management of external data.


unitop ERP Multichannel: your ERP software solution for e-commerce and multichannel trade

unitop ERP Multichannel provides you with a central data management. All sales channels access the same database, whether it is your online shop or the marketplaces that you use (e. g. Amazon and eBay). You always have access to current information from anywhere in the world. At the push of a button, all important business data is available to you at a glance which greatly increases the transparency of your business. Our sophisticated, integrated customer relationship management (CRM) helps you register your customers’ needs and fulfil their expectations. Benefit from the comprehensive possibilities of unitop ERP Multichannel.


Central data management – keep track of things

If you are an e-commerce retailer, you have long since been aware that your customers’ buying patterns and requirements have changed during the past years. Sales activities have been changed to meet these new requirements. Managing your inventory is a decisive step to ensure stock availability and delivery capacity – you simply need to know which goods are on stock and which have to be ordered. With unitop ERP Multichannel, you manage your inventory so that the right amount of goods is available at the right time. Use our software solution to optimize your warehouse management, reduce inventory, and avoid idle time.

Handling customer complaints or damaged goods is just as important as controlling orders per container. If one of your items is out of stock, you can easily insert a substitute item in unitop ERP Multichannel.

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